Q: What is the turnaround time for an order?
A: That depends on the quantity. The larger the order, the longer the turnaround time, but 48 hours is always safe.
Q: What is the last day to order to pick up my brownies by Saturday?
A: Thursday
Q: Do you offer all of the menu flavors all the time?
A: No. I offer 2-3 flavors per week, announced on Sundays. Flavors outside of those 2-3 flavors announced will not be available that same week.
Q: Do you know what next week's flavors will be?
A: Most likely, no. Sis has two businesses and wishes she were organized enough to make a schedule.
Q: Can I pickup my order the same day I order it?
A: 95% of the time, no, unless you get lucky and I have extras lying around.
Q: How do I pay?
A: Pay online through the website. Payment MUST be received before baking begins.
Q: I emailed you about an order and you never made it. What is up with that?
A: If you didn't pay, I didn't bake. Inquiries do not equal orders.
Q: Do you offer gluten free? Vegan? Are you brownies keto-friendly?
A: No, no, and definitely not ;). HOWEVER, I am in the process of finding the perfect formula to offer healthier options, as well.
Q: Why are your brownies so expensive?
A: Because they are gigantic, gourmet, and freaking worth every penny.
Q: Do you ship?
A: No.
Q: Where is pickup?
A: Hamburg, porch pickup. Address is given to you the night before.
Q: Do you deliver?
A: 95% of the time, no.
Q: Do you have the nutrition facts/macros for your brownies?
A: I do not. The FDA does not require I label nutrition, only ingredients.
Q: I got an email saying my brownies are ready for pickup but my event isn't for a few days. Will they stay fresh?
A: YES. The brownies freeze and thaw wonderfully!
Q: Can I buy a single? Or does it have to be a 2-pack?
A: Currently, singles are unavailable. However, 2-packs are a better deal AND the brownies freeze very well, so you can pop the other one in the freezer if you don't want to eat it right away.
Q: Can I place an order for a birthday party or another large event?
A: YES. I love making brownies for events! I will need at LEAST two weeks notice. Contact me for pricing on orders larger than 1 dozen.